I had an excellent experience at Big Star Honda today! I brought my car in for a routine oil change and had the pleasure of working with Paul, who provided outstanding customer service from start to finish. During my visit, Honda’s technology detected a possible alignment issue. I explained to Paul that I had recently gotten an alignment done at another shop. Rather than simply recommending another service, he took the time to thoroughly explain that my camber was off, what that meant, and how it could affect my vehicle’s performance. He also informed me about a Honda alignment coupon, which made the decision to have the service redone much easier. I’m so glad I did because my car is now driving amazingly! I can genuinely feel the difference, and this time the alignment was done right! I also want to recognize the technician who completed the inspection video. It was detailed, informative, and another great example of how Honda uses technology to enhance the customer experience. I’ve been coming to Big Star Honda for approximately 3–4 years, and the level of service, professionalism, and technology continues to raise the bar. Paul made the entire experience pleasant, informative, and stress-free. Thank you, Paul and the Big Star Honda team, for another great experience! ⭐⭐⭐⭐⭐

Ben Lutz

Eduardo was extremely helpful and courteous when it came to helping me find a vehicle that suitable to my needs and budget. Thank you big star Honda! I will definitely be referring others to this dealership. Also thanks to Cliff for the help and the tv! Thanks again

Really great, straightforward, no nonsense approach to buying a vehicle. I appreciated the whole process and they were willing to deliver my vehicle all the way out to Navasota after I purchased it which was a plus. I would definitely recommend these guys for future vehicle purchases.

Always great with me. Never had an issue and been coming here since 2017.

Great sales man Irfan

Very good customer service.

Fantastic service, quick and easy.

I had a fantastic experience purchasing my new Honda CR-V! After shopping around and speaking with several dealerships, I can confidently say this was the best experience by far. A huge thank you to Rene and Gavin for making the process such a positive one! They were professional, friendly, accommodating, and genuinely committed to earning my business. They worked with me to get a great deal on exactly the vehicle I wanted, and I couldn’t be happier with the outcome! I highly recommend working with them if you’re in the market for a new vehicle. Thank you both! ⭐⭐⭐⭐⭐

(Translated by Google) Excellent service, very friendly ♥️ (Original) Excellent servicio muy amable ♥️

Amelia was the best sales woman ive ever experienced. So personable and truly felt like she cared about me and goals as well as ensured that my goals were achieved

Amelia is coolest salesman ever, tbh, show me the car and I love it and vibing with her, cool girl :)

(Translated by Google) Excellent service, very good purchase. (Original) Excelente atención muy buena compra